Horizontickets is a private licensed ticket broker and we are not affiliated with any performer, sports, venue or box office. We do not sell tickets for face value.
In what follows the rules and the terms that govern use of the Horizontickets.com web site. When you make use of our website, you expressly agree to be bound by the following terms and regulations governing the Site. Make note that we reserve the right to alternate these terms at any time, and instantly become effective upon posting to the site. If you violate the terms, Horizontickets.com may terminate your access to the site and block you from future use of the site.
All purchases on Horizontickets are final and tickets we sell are sold for more than face value. Then, tickets are not replaceable and there will no refunds or exchanges or any cancellations.
If it happens that an event is postponed, tickets will be kept for the rescheduled date. In most cases, no new tickets will be needed to be issued in order to have access to the rescheduled date.
If an event is cancelled without a rescheduled date, we’ll refund you the price you paid for tickets but not the shipment fees.
We are not responsible for lost, stolen, damaged or destroyed tickets so we urge our customers to keep their tickets in a safe place.
Sometimes, tickets ordered may no longer be available at the price or in the quantity they ar originally ordered at the time the order is received. At this case if equivalent or better seat locations are available at the same price, Horizontickets.com will fill the order with the alternative seat locations if you choose to be upgraded.
Our customers must provide us with the exact billing address to which their credit card statements are sent.
In order to protect you from fraud you’ll be asked to provide additional proof of identify on any order. For instance, customer’s state driver's license or federal passport…etc.
When you place an order through our site, we encourage you to select a delivery method that allows enough time for you to receive your order before the event occurs.
We can not guarantee that our website is completely free of errors. We can not also guarantee that the files you download from our website or other third parties are free or viruses or destructive feature.
We reserve for us the right without prior notice, to terminate any customer's access to the site if he violates these terms.